Privacy policy


NordicEVOO

Your Privacy Matters to Us

SCANDINAVIAN VENTURES AS processes your personal data confidentially and in accordance with applicable data protection legislation, including the Norwegian Personal Data Act and the GDPR.

We do not sell your personal data. We only share data with third parties when necessary to operate the online store, complete orders, deliver goods, process payments, or carry out marketing and analysis where there is a valid legal basis.

1. What Personal Data Do We Process?

When you shop at nordicevoo.no or contact us, we may collect:

  • Name
  • Billing and delivery address
  • Email address
  • Phone number
  • IP address and technical information about your device
  • Information about orders and purchase history
  • Payment-related information processed by our payment provider
  • Information you send to customer service
  • Information about how you use the website, if you have consented to analytics or marketing cookies

We do not store complete card details.

2. What Do We Use Personal Data For?

Completing Your Purchase

We use your data to:

  • Process your order
  • Handle payment
  • Pack and ship the products
  • Send order confirmations and delivery information
  • Handle returns, withdrawal requests, and complaints
  • Provide customer service

This processing is necessary to fulfil the agreement between you and SCANDINAVIAN VENTURES AS.

Newsletters and Direct Marketing

If you have consented to marketing, we may send you newsletters, offers, product information, and other relevant communications from NordicEVOO.

You can withdraw your consent at any time by using the unsubscribe link in our emails or contacting us at support@nordicevoo.no.

Statistics, Analytics, and Marketing

If you have given the necessary consent to cookies, we may use information about how the website is used to:

  • Improve the online store
  • Analyse traffic and user behaviour
  • Measure the effectiveness of marketing
  • Tailor advertisements and communications

This may be done through services such as Google Analytics, Google Ads, Meta, and our email and marketing systems.

Accounting and Legal Obligations

Some information relating to purchases and payments is retained for as long as necessary to meet legal requirements relating to accounting, taxation, and documentation.

3. Who Do We Share Data With?

We may share necessary personal data with suppliers that assist us with:

  • Payment processing
  • Online store operation and hosting
  • Warehousing and logistics
  • Shipping and delivery
  • Email and customer communications
  • Analytics and statistics
  • Digital advertising

Suppliers are only given access to the data necessary to perform their services.

If personal data is transferred outside the EU/EEA, we ensure that the transfer complies with the GDPR and is based on an approved transfer mechanism.

Our online store runs on Shopify. Shopify may also use information about purchases and use of the store, combined with data from other Shopify stores, to improve its own services, prevent fraud and personalise advertising. This takes place in accordance with Shopify’s privacy policy and terms, see shopify.com/legal/privacy.

4. Payment

Payment details are processed by the payment providers available at checkout on nordicevoo.no.

SCANDINAVIAN VENTURES AS does not store complete card details.

More information about available payment methods and when you are charged can be found in our Terms of Service.

5. Cookies

nordicevoo.no uses cookies to ensure the necessary functionality of the online store.

With your consent, we may also use cookies for:

  • Analytics and statistics
  • Marketing
  • Advertising measurement
  • Personalised content

Non-essential cookies are only activated after you have given your consent.

You can change or withdraw your cookie consent at any time through the cookie settings on the website.

6. Storage and Deletion

We retain personal data for as long as necessary for the purpose for which it was collected, or for as long as we are legally required to retain it.

This may include:

  • Documentation relating to purchases and accounting
  • Handling complaints and other claims
  • Customer service history
  • Active consent to marketing

Data that no longer has a valid legal basis is deleted or anonymised.

7. Your Rights

Under the GDPR, you may have the right to:

  • Access the personal data we process about you
  • Have inaccurate data corrected
  • Have data deleted
  • Restrict processing
  • Data portability
  • Object to processing
  • Object to direct marketing and profiling
  • Withdraw previously given consent

Questions about privacy can be sent to:
support@nordicevoo.no

8. Complaints

If you believe that we process personal data in breach of data protection legislation, you may submit a complaint to the Norwegian Data Protection Authority (Datatilsynet).

Datatilsynet
Postboks 458 Sentrum
0105 Oslo, Norway
www.datatilsynet.no

9. Changes to This Privacy Policy

We may update this Privacy Policy if our services, suppliers, or legal obligations change.

The current version will always be available at nordicevoo.no.